Privacy Policy

Introduction

Zenware, Inc. ("we," "our," or "us") operates Harvest Point Software, including the Harvest Point Web application and Harvest Point Mobile app (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By using Harvest Point, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Account Information

When you create an account, we collect:

• Name and email address
• Phone number (optional)
• Company/farm name
• Billing address and payment information

Farm and Operational Data

When you use the Service, you may input:

• Farm location and field/block information
• Crop varieties and planting data
• Harvest records and yields
• Employee/worker information
• Time and attendance records
• Inventory and order data
• Photos and documents

Automatically Collected Information

We automatically collect certain information when you use the Service:

• Device information (type, operating system, unique identifiers)
• Log data (access times, pages viewed, app features used)
• Location data (when location services are enabled)
• Usage patterns and feature interactions

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments, questions, and support requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent security incidents
• Comply with legal obligations

Data Storage and Security

Your data is stored on secure servers provided by Google Cloud Platform. We implement industry-standard security measures including:

• Encryption of data in transit (TLS/SSL) and at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication requirements
• Automated backups and disaster recovery procedures

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With vendors who assist in providing the Service (e.g., payment processors, cloud hosting)
• Legal Requirements: When required by law or to respond to legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share information

Your Data Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data (subject to legal retention requirements)
• Export: Export your data in a portable format
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, contact us at privacy@harvestpointsoftware.com.

Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. After account termination, we may retain certain data as required by law or for legitimate business purposes (e.g., resolving disputes, enforcing agreements).

Harvest and operational data may be retained for up to 7 years to support traceability requirements and regulatory compliance in the agriculture industry.

Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. By using the Service, you consent to the transfer of your information to the United States and other jurisdictions.

California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to request deletion. To exercise these rights, contact us at privacy@harvestpointsoftware.com.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.